FAQ

How far in advance should I place my order?

All orders should be confirmed at least 10 days in advance.

 

How do I confirm my order? 

We take FULL payment to confirm the order.

Acceptable payment methods includes Venmo and PayPal. 

What is the cancellation policy?

A great deal of research and planning goes into every Jolicious custom cake. 

Therefore, if a cancellation is requested, the following policy applies:

- before 10 days of the pickup date: 100% of the payment will be refunded minus the cost of supplies needed specifically for this order that has already been ordered.

- within 6 to 10 days before the pickup date: 50% of the payment will be refunded minus the cost of supplies needed specifically for this order that has already been ordered.

- within 5 days from the pickup date: No refund

Where do I pick up my order?

The approximate location is near the intersection of I-30 and Broadway Bvld in Garland, TX.

Exact pickup address will be provided upon confirmation of the order.

Do you deliver?

Yes!

Depending on our availability, we can deliver your cake to you with a delivery fee dependent of your distance.